Your privacy is very important to us. This policy explains the information we collect from you, what we do with that information, and our information security practices.
When you sign up for any of our services we will ask you to provide contact information, for your convenience as well as for legal reasons. This will include your name, address, email address and payment details (credit or debit card and PayPal). If you need support, our staff may need to know information such as your operating system, browser and editing software in order to solve the problem.
When you visit this website we record certain information using Google Analytics, such as your approximate location, browser version, IP address, screen resolution and operating system, so that we can continue to provide a convenient website for all our visitors. Our website is protected by Secure Sockets Layer (SSL) encryption, which helps prevent eavesdropping — just look for the padlock in your browser.
We use your personally identifiable information in the following ways:
We will never provide your personally identifiable information to anyone other than a law enforcement or regulatory agency at their request, or to third parties who provide services on our behalf (such as payment processing), and only where they agree not to misuse this information. We do not, under any circumstances apart from the above, give away or sell your information to any third parties.
Your personal information is safe with us and is encrypted using SSL. Our service is not available to anyone under the age of 13, and we will never intentionally maintain information about anyone under the age of 13.
A cookie is a small text file stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. Session cookies make it easier for you to navigate our site and expire when you close your browser. A persistent cookie remains on your device for an extended period.
We may set a persistent cookie to store your login, so you do not have to enter it more than once, and persistent cookies also help us understand the interests of our users to enhance their experience. You can remove persistent cookies by following the directions in your internet browser's ‘help’ file. If you reject cookies you may still use our site, but you may be asked to enter your username and password again each time you close your browser or your session times out.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We use this information, which does not identify individual users, to analyse trends, administer the site, track users' movements around the site and gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information, except that IP addresses may be tied to personally identifiable information to prevent and block abuse of our services, such as by members who violate our terms of service.
We use a third-party tracking service that uses cookies and log files to track non-personally identifiable information about visitors in aggregate, to understand how our users navigate our website and how many people use our services. We use the information you provide to complete the transaction for which it is intended — for example administering registration, email or forums — or to contact you where you have given permission. You can opt out of further notifications from your member profile page at any time. We do not share this information with outside parties.
From time to time you may be invited to participate in our periodic internal surveys, conducted by DDBHOSTING to understand your interests. These surveys are strictly voluntary. The data collected will only be used to improve our products and services and will never be sold to any third parties.
When we receive an email, we use the return email address to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. You can set your contact preferences at any time by logging in to your DDBHOSTING account and visiting your member profile page, where you can choose whether to receive further notifications, service announcements or the newsletter. You will receive a confirmation email when placing an order on our site.
We give you the opportunity to ‘opt in’ and ‘opt out’ of our newsletter at any time. Our newsletter is sent periodically and contains useful information and any offers we may have. If you no longer wish to receive our newsletter and promotional communications, you may opt out at any time.
We collect information from our website visitors using Google Analytics, and use it to better design our website and services. This information is never shared with any third party, and we do not link aggregate user data with personally identifiable information.
DDBHOSTING does not share, sell, rent or trade personally identifiable information with third parties. We never use or share the personally identifiable information provided to us online in ways unrelated to those described in this privacy policy without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
You can access all the personally identifiable information we collect by logging into your password-protected DDBHOSTING account and selecting to update your ‘My Details’. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
DDBHOSTING considers email transmitted via our service to be private correspondence between the sender and recipient. We will not monitor, edit or disclose the contents of a user's private communications, except as required by law, to comply with legal process, where necessary to enforce the service agreement, to respond to claims that such contents violate the rights of third parties, or to protect the rights or property of DDBHOSTING. By using the service you agree that technical processing of email communications may be required to send and receive messages and to conform to the technical requirements of connecting networks. You acknowledge that DDBHOSTING does not endorse the content of any user communications and is not responsible or liable for any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable content, or content that infringes the intellectual property or other rights of another.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure; however, we have taken every step possible to keep your information safe, and this website is protected by Secure Sockets Layer (SSL). While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our website may contain links to other sites that are not owned or controlled by DDBHOSTING. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statement of every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
For more information please do not hesitate to send your questions via our contact form.
DDBHOSTING LTD · 5 Poupinel de Valence Street, Beau-Bassin Rose-Hill, Mauritius, Indian Ocean · BRN: C21180500 · VAT: 27923062
